The Leadership Challenge (Sixth Edition, 2017)
James Kouzes and Barry Posner

• Leadership is an observable pattern of practices and behavior and a definable set of skills and abilities that can be learned.

• Five Practices of Exemplary Leadership

• Model the Way – Set the example – values and mission

• Inspire – imagine exciting & enriching possibilities and enlist others in a shared vision

• Challenge the Process – Seize the initiative and look for innovative was to improve

• Enable Others to Act – Build trust and facilitate relationships. Strengthen others by developing competence.

• Encourage the Heart – Recognize contributions and celebrate victories

• Leaders Think Ideas, Managers Think Execution

• Leaders Inspire People; Managers Drive Their Success

• Leaders Look in the Future, Managers Work In the Present

• Leaders Set the Vision, Managers Follow It

• Leaders Shape the Culture, Managers Endorse It

• Culture is a system of values, beliefs, and behaviors that shape and determine how an organization operates and how the work gets done.

• To follow someone willing, people need a leader who they believe is:

  • Honest – “If you don’t believe the messenger you will not believe the message.”

  • Competent

  • Inspiring

  • Forward Looking

• True leadership must be for the benefit of the followers not the enrichment of the leaders.”Robert Townsend